Shipping policy

All products are made-to-order and produced individually for each customer. Because every item is custom and one‑of‑a‑kind, production times may vary.

Processing Time

• Standard production time: 3–7 business days
• Production may take longer during peak seasons or high‑volume periods.

Shipping Time

• Once shipped, orders typically arrive within 5–12 business days, depending on your location.
• Tracking information will be provided as soon as your order ships.

Shipping Issues

We are not responsible for:

• Delays caused by carriers
• Incorrect addresses provided by the customer
• Lost or stolen packages marked as “delivered”

If your order arrives damaged or defective, contact us within 7 days so we can review the issue.